25 Tasks You Can Outsource to a VA Today — And Free Up 20 Hours/Week

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Your agents and clinical staff are most valuable when working with clients or patients — not stuck doing admin work. Here are 25 tasks (split for Real Estate + Medical) that you can safely hand off to a trained Virtual Assistant this week.

REAL ESTATE — Top 25 Delegable Tasks

Lead Management

  1. Lead intake from Zillow/Realtor.com/FB Ads

  2. Follow-up calls (scripted)

  3. Lead routing to agents

  4. CRM tagging + updating

  5. Appointment confirmations

Transaction Coordination

  1. Prepare contracts (according to templates)

  2. Collect disclosures

  3. Coordinate with lenders & title companies

  4. Manage deadlines (inspection, appraisal, closing)

  5. Send reminders to all parties

Marketing

  1. Write listing descriptions

  2. Upload MLS listings

  3. Create social posts for listings

  4. Update website listings

  5. Create property flyers

Operations

  1. Showing scheduling

  2. Lockbox coordination

  3. Vendor coordination

  4. Inbox management

  5. Calendar management

Specialized

  1. Market analysis prep (export comps)

  2. Agent onboarding workflow

  3. Pipeline reporting

  4. Open house guest list follow-up

  5. Feedback collection from showings

MEDICAL PRACTICES — Top 25 Delegable Tasks

Front-Desk Support

  1. Appointment scheduling

  2. Appointment reminders (calls/texts)

  3. No-show follow-up

  4. Patient intake form processing

  5. Insurance verification

Billing & Admin

  1. Eligibility checks

  2. Pre-auth documentation prep

  3. Code & insurance lookup assistance

  4. Claims follow-up (non-clinical)

  5. Payment posting support

EHR/Data Support

  1. Chart prep (pull labs, previous visits)

  2. Fax handling

  3. Lab order follow-up

  4. Referral management

  5. Document upload into EHR

Patient Communication

  1. After-visit instructions (template-based)

  2. Prescription refill coordination

  3. Patient satisfaction calls

  4. Follow-up care reminders

  5. Portal message triage

Operations

  1. Calendar management

  2. Vendor communication

  3. Inventory coordination

  4. Report generation

  5. Compliance paperwork prep

Delegation Checklist

  • Goal of task

  • SOP (step by step)

  • Templates/scripts

  • Access required

  • SLAs (24 hours, same-day, etc.)

  • Reporting format

  • Escalation contacts

  • Clinical/legal boundaries

Free 30-Minute Workflow Audit: Discover How Much You Can Save with a Real Estate or Medical Virtual Assistant

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